Policy

RCD reserves the right to ship +/- 3% of the quantity ordered and +/- 6% on ‘SWIFT^TM‘ Orders (+/- 1 piece if 10 or lower). Please order accordingly.

SALES TERMS, CONDITIONS, AND LIFE SUPPORT POLICY

All information provided on the RCD website or printed literature is based on RCD’s experience and does not absolve customers from the responsibility to check the suitability (including any manufacturing variation) of products for their applications. Sales of all RCD products and services are strictly in accordance with GF-061.

90-DAY NO HASSLE RETURN POLICY

Standard stock items can be returned for any reason less a 30% restocking charges ($25.00 Minimum) as long as the goods are packaged in the original RCD containers and remain in “new” condition (material discrepancies resulting from RCD’s error are returnable for full credit). The maximum returnable quantity must not exceed RCD’s normal stock level. All returns require a Return Material Authorization number. Shipping charges are to be paid by the customer. Damaged or defective goods can be returned within 90 days with an authorization number. Credit will be issued upon inspection of returned parts. Please contact our customer service department for further assistance.

CUSTOM MADE ORDERS

All non-stock items are manufactured on a specific basis for each particular customer’s requirement. The customer is liable for full costs applicable at the time of any changes.

SPECIFICATIONS

All specifications are subject to change without notice.

PRODUCT SPECIFICATIONS

RCD reserves the right to substitute product with an improved temperature characteristic, tighter tolerance, or higher voltage/wattage capability within the same form factor (configuration and dimensions).